If you do not receive a reply within 48 hours after submitting an inquiry, it is possible that we were unable to respond due to an incorrect email address. In such cases, please contact us again via the inquiry form.

Please note that carrier email addresses such as @docomo.ne.jp, @ezweb.ne.jp, and @softbank.ne.jp may block external emails, and our reply may not be delivered. We kindly ask that you use a non-carrier email address whenever possible.

If you do not have a non-carrier email address, please contact us via LINE using the link below.

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